Worst customer services

Good day. Multichoice has the worst customer services in the world. I have made payment, but have been disconnected twice sofar this month. Then I have to phone them. They make you hang on the phone for ever. My second disconnection I was on the line for more than 25 min, as they "search" for my email with the proof of payment. They waste your time and airtime, as they do not phone people back. They are rude and make you hang-on on purpose. They also give the excuse that their services are down. I am cancelling my services and will not recommend them to any friends or family,. They are too expensive as well and they do not care for you as a customer