WORST CUSTOMER SERVICE/ THEY JUST WANT OUR MONEY

Since December 2021 I have been complaining that they didn't credit the incorrect billing. I went ahead and paid my subscription amount and the agent told me they will not cut my line bcse I have PAID and they have to credit the balance as I was incorrectly billed. THIS MORNING THEY CYT MY LINE...IMAGINE THE INCOMPETENCY. I PAID MY SUBSCRIPTION THEY PROMISED ME NOT TO WORRY THEY WILL CREDIT THE R165.00 THEY INCORRECTLY BILLED ME NOW LOOK AT THIS. I have laid numerous complaints. They are the definition of incompetencey. This is the 2nd month that they have sorted it out now they cut my line even though I paid them. I have kids and now they have crossed the line bcse they have affected my kids with thus.