Worst customer service from Sinombongo, Nomzamo and Charlotte

DSTV offers the worst customer services. I tried getting help from them on their WhatsApp services from 15:30 and my services are still not connected.

I also don't understand why a reconnection fee has to be added if I don't have any contract with them. BCCSA should honestly look at that.

From 15:30 yesterday I spoke to Sinombongo then Nomzamo and last Charlotte.

Charlotte I must say is the worst agent cos even when I kept repeating how long I have been on their WhatsApp chat she didn't even take a moment to apologize on behalf of the company. I brought to this to her attention but she didn't even care. Had to beg her to acknowledge that.

It now makes sense why most of are leaving that nonsense for other streaming services. I was given a bank account number, paid and asked 10 times to send POP and still am not connected. Simple things are made so difficult even with the POP in their possession. As I am typing I am not connected. The WhatsApp thingy was not fully researched and their agents are no different from government employees. They think they are untouchable and can't be corrected.