KM
Kessy M
1 reviews | Active since Aug 2018
20 Sept 2020, 18:41
Worst customer service ever received
My premium was increased and yet still today I’m still waiting for your complains department to call me regarding my DSTV now app. You just demand money from people yet you fail to deliver to your customers. This is so *********** for such a big company.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
20 Sept 2020, 19:20Hi Matlhogonolo Molema,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply20 Sept 2020, 19:20
Official
Hi Matlhogonolo Molema,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
KM
Kessy M's updateReviewer Update
22 Sept 2020, 20:44I’d like to personally thank Edward for his time, professionalism and patience. He has truly restored my faith in DSTV. I was going to cancel my subscription however he managed to retain me as a customer. He deserves a raise in salary for being the only consultant that went out of their way to help and even stick to my schedule without fail. I thank you kindly for your assistance and hope you get enough recognition for going out of your way to fix problems that are beyond your control
KM
Kessy M's update22 Sept 2020, 20:44
Reviewer Update
I’d like to personally thank Edward for his time, professionalism and patience. He has truly restored my faith in DSTV. I was going to cancel my subscription however he managed to retain me as a customer. He deserves a raise in salary for being the only consultant that went out of their way to help and even stick to my schedule without fail. I thank you kindly for your assistance and hope you get enough recognition for going out of your way to fix problems that are beyond your control