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Portia M
1 reviews | Active since Nov 2018
05 Aug 2020, 11:53
Worst customer service ever
I am not happy with multichoice, I cancelled my other decoder on the 05th of July 2020, I made a payment today of R500 to the decoder I am currently using, to my surprise my services cannot be reconnected because the old decoder I cancelled has been charged, I phoned 4 times, I’ve been send from pillar to post, can I get someone to call me and advise what’s going on, or rather refund my R500 and cancel your services, I’ll stick to my Netflix... thank you.
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Portia M's updateReviewer Update
05 Aug 2020, 12:54Please get this is sorted, my kids are without a TV, I will highly appreciate it, if it can be done and get my services reconnected as soon as possible, I am not planning to call you people, your customer service is the worst, it’s like you don’t understand the meaning of good customer care... your consultant don’t care.
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Portia M's update05 Aug 2020, 12:54
Reviewer Update
Please get this is sorted, my kids are without a TV, I will highly appreciate it, if it can be done and get my services reconnected as soon as possible, I am not planning to call you people, your customer service is the worst, it’s like you don’t understand the meaning of good customer care... your consultant don’t care.