Worst customer service ever

I have been trying to fix my dad’s DSTVNow app so he can use the Apple Tv App since last week. I have phoned DSTV, this morning the operator hung up on me. I have sent strings of messages on Twitter. First they **** and said the problem was fixed but it wasn’t. Then they said it’s a technical issue that’s been escalated, will take 24hrs to fix, it wasn’t. Then they said it can take up to 48hrs to fix, still hasn’t been fixed. Now we can’t sign into DSTV online at all and no one is giving feedback on why this issue isn’t fixed. I have done a lot of online chats with DSTV in the hopes of fixing this issue - that too resulted in empty promises and the issue still hasn’t been fixed, only made worse.