worst customer service ever

<p>i was on the Dst compact and changed to DSTv price lock not knowning that i'm going to exprience the hell services ever on the 22/02/2017 i recieved a message from account that my account it overdue R1132.67 that where i took the phone and call them hold for almost 20 munite and finally the agent respond and i ask why such amount but she told me that it the prudata amount i told her that i was not been told and i'm not willing to pay because it not my fault she told me she will escalate it which will take 24 i waited for for 3 days i spoke to another agent she told me she will escalated for the 2 second time cos her colleque escalated it on the 03/03/2017 i recieved a call from where the Lady told me that she's from multichoice and we went through my account and advise that she can see that on 20/01/2017 she can see that they have debited R345 instead on R539 it a wrong billing but she will fixed it which will be R194 +R539=733 because their already debited R345 i ask her to authorised the payment as soon as possible but nothing has been done i called again on the 22 march where i have assited by Makhosazana and she told me that theres nothing she can do but she has to escale it to account it where the will assist me and i recieve a call from one of the agent from account on the 24/03/2017 where i told me that he still want to listen to the call of the first agent on the 13/ 01 2017 until today i having heard from them still my problem has not being resolved my contact number ********** 509 work ********** 690 account ********** 0 Ivy Mabunda </p>