SM
Sifiso M

1 reviews | Active since Sept 2018

04 Aug 2020, 08:42

Worst customer service

The worst company to contact when you want to talk to them!!!!!! been trying to call these people and change my subscription but there is never anyone picking up and i use a personal mobile phone and airtime is expensive, the whats app contact is just a chatter box that only responds to what has been programmed into the machine, i have questions that are not listed on their existing list. i want to remove extra view from my subscription, these guys only think for themselves, they should have kept their call center, we used to get helped by the call center but now no one picks up the phone and its annoying we spending a lot of money on airtime and still don't get helped mnxm !!!!!!!!!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Aug 2020, 09:09
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
SM
Sifiso M's update04 Aug 2020, 13:28
Reviewer Update
i just want to remove the extra view from my premium package

thank you
SM
Sifiso M's update04 Aug 2020, 16:20
Reviewer Update
Good day

i could not answer my phone since i work in a production plant and there is a lot of noisy from the machinery and equipment used, i finally called in and got answered after waiting on the line for 8 minutes and the lady helped me i will pay via EFT as per norm thanks