SM
Sifiso M
1 reviews | Active since Sept 2018
04 Aug 2020, 08:42
Worst customer service
The worst company to contact when you want to talk to them!!!!!! been trying to call these people and change my subscription but there is never anyone picking up and i use a personal mobile phone and airtime is expensive, the whats app contact is just a chatter box that only responds to what has been programmed into the machine, i have questions that are not listed on their existing list. i want to remove extra view from my subscription, these guys only think for themselves, they should have kept their call center, we used to get helped by the call center but now no one picks up the phone and its annoying we spending a lot of money on airtime and still don't get helped mnxm !!!!!!!!!
Helpful (0)
Replies (3)0
Replies (3)DStv (MultiChoice)'s replyOfficial
04 Aug 2020, 09:09Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Aug 2020, 09:09
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
SM
Sifiso M's updateReviewer Update
04 Aug 2020, 13:28i just want to remove the extra view from my premium package
thank you
thank you
SM
Sifiso M's update04 Aug 2020, 13:28
Reviewer Update
i just want to remove the extra view from my premium package
thank you
thank you
SM
Sifiso M's updateReviewer Update
04 Aug 2020, 16:20Good day
i could not answer my phone since i work in a production plant and there is a lot of noisy from the machinery and equipment used, i finally called in and got answered after waiting on the line for 8 minutes and the lady helped me i will pay via EFT as per norm thanks
i could not answer my phone since i work in a production plant and there is a lot of noisy from the machinery and equipment used, i finally called in and got answered after waiting on the line for 8 minutes and the lady helped me i will pay via EFT as per norm thanks
SM
Sifiso M's update04 Aug 2020, 16:20
Reviewer Update
Good day
i could not answer my phone since i work in a production plant and there is a lot of noisy from the machinery and equipment used, i finally called in and got answered after waiting on the line for 8 minutes and the lady helped me i will pay via EFT as per norm thanks
i could not answer my phone since i work in a production plant and there is a lot of noisy from the machinery and equipment used, i finally called in and got answered after waiting on the line for 8 minutes and the lady helped me i will pay via EFT as per norm thanks
