RL
Ramadimetja L

1 reviews | Active since Apr 2019

08 Jan 2024, 13:11

Worst customer service 😒

I have 2 decoders with multi choice which I upgraded one on the 12 December 2023 qnx I was told to pay which I did. On the 5 January 2024 I was told to pay a huge amount then I called the agent said they will do investigation about the upgrade but I should pay my monthly subscription which I did .I was supposed to get feedback within 24 but I got disconnected instead called the call center but my phone was disconnected..........

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Jan 2024, 13:14
Official
Hi Ramadimetja, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team