Worst Customer Service

I am appaled by the lack of empathy and due diligence with your service. You're still hounding and subjecting me to harassment whereas You're the ones not providing an explanation why you can't trace the payments I've made to you although I've provided proof of payments on countless occasions and you don't care about the effect this has on my credit profile. You don't want to resolve this situation although I've tried and do not care. I have decided to launch an official complaint with relevant grievance authorities to handle you.