Worst customer service
I have never and I mean ever had dstv customer care assist me with anything.
They are possible even worse then government departments. All they do is keep asking you to give your details over and over while they promise you that they are escalating the problem but never ever give feedback on their escalation until you give up and live with the problem
The latest is the problem with their dstv now app, well this app constantly has problems which dstv for some reason cannot or will not fix. customer know it has a problem, heck they know their app has a problem but they are going to ask the most ridiculous questions like are you sure you are using the correct username when login in…. I mean really
Mark my words dstv… your days are numbered, customers are going to drop you so fast once a good alternative comes around
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
In the past few months I have raised issues with
1. Your Uber eats vouchers
2. Dstv delicious code
3. Dstv app
All escalated, all re escalated… nothing resolved. I would actually love to send you my DMs with your team as proof.
So over you….
In the past few months I have raised issues with
1. Your Uber eats vouchers
2. Dstv delicious code
3. Dstv app
All escalated, all re escalated… nothing resolved. I would actually love to send you my DMs with your team as proof.
So over you….