Worst Customer Service

On 10 Aug I select some rewards. After not receiving any mails I opt to chat to a consultant. INC- *** logged 14 Aug, spoke to Noko Kgano, who said it will be sorted after an hour. Nothing happened. 15 Aug. Spoke to Kamogezo who promised to check and will send a mail. No mail received 16 Aug. Spoke to Boitumelo who said that the rewards section will mail me. No mail received 17 Aug. Spoke to Khutadzo and I was informed that my Incident was closed and they need to log a new incident. INC-*** 21 Aug. Spoke to Reitumetse who promised to send me a mail. I gave 2 mail addresses, just for incase. Nothing received. And you cannot spoke to someone in the Rewards department. You have to speak to customer care who do not care at all.