1 reviews | Active since Dec 2016

01 Dec 2016, 13:04

Worst customer care ever

<p>I have never experience worst service than with multichoice. We pay an arm and a leg to view their programs yet they cannot supply is with good service. </p> <p> </p> <p>I have had numerous issues with them and yet they receive their premiums on time every time every month.</p> <p> </p> <p>They have a self service option which is utterly us less. Why offer this option in the 1st place if it is null and void!</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Dec 2016, 13:23
Official

Good day Brent Thomas

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Dec 2016, 13:23
Official

Good day Brent Thomas

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Dec 2016, 15:54
Official

Good day Brent

We tried contacting you several times today at 3:45 your line goes to voicemail.

Please let us know of which time is convenient for us to contact you and discuss your query.

Regards

Elna

Best regards,