Worst consultant - Unhelpful and Rude

Hi,<br> <br> I called you a few minutes ago trying to disconnect my DSTV for December as I'm relocating to another province and won't have access to it until Jan. Your consultant was rude, I dint even hear her name, no sense of customer services and kept shouting at me claiming she can't hear. I don't doubt that maybe the sound wasn't great as I was also struggling to hear her mumbling and sounding like she'd rather be doing something else. The manner in which she handled the call was disgusting to say the least. I manage 5 customer service teams and I wouldn't hire her even if I was desperate.<br> <br> I'm not one to complain on these platforms but I was shocked by the service. The call just ended and I don't even know if she actually assisted with what I asked. Such a pity I didn't get her name, I believe she needs to hear this feedback and consider working at a place that doesn't require her to deal with customers, I'm sure even debt collectors do a better job.<br> <br> Regards