Worst company in South Africa!!!!!

<p>I have a few complaints.......</p> <p>1. The most *********** people in one place. Every second week when we want to do the smart switch it cost us time and money to get this done. Why impliment something that does not work proper. It is taking us every time about 20 min minimum to get this done. And then you dont even have toll free numbers. So we as as a customer must also pay for your incompetency instead of giving the proper training to your staff. It is suppose to be so easy switch off the service at main residence and switch on the holiday home!!!!!!!!!!!!</p> <p>2. In May we paid our R987 subscription which include extra view and incurance. The 1st June the debit order went off, 2 days later they took or I will call it ***** another R350 from our account. Just to see this month they took R1963 from my account!!! For what do I have to pay double my subsription??????</p> <p>And charge me for the 2 days that the decoder was active at our holiday home. Dont you know how your own systems are working??? Smart switch you dont pay anything extra!! You people are so useless.</p> <p>I honestly pray for another company that cant bring Multichoice down.</p> <p> </p> <p>But thats why they dont care about customer services.... because there is no competitors!!!</p> <p>PLEASE DONT ***** FROM YOUR CUSTOMERS IF YOU ARE IN ANY FINANCIAL TROUBLE!!!</p> <p> </p> <p>PLEASE GIVE YOUR STAFF THE PROPER TRAINING SO WE AS COSTUMERS DONT HAVE TO PAY FOR YOUR HICKUPS!!!!!</p> <p> </p> <p> </p>