NR
NICOLE R

1 reviews | Active since Oct 2019

14 Nov 2019, 11:12

WORST CALL CENTER AND SERVICE PROVIDER EVER!!!!!!!!!!!!

HORRIBLE

I HAVE SPENT 4 HOURS ON THE PHONE WITH 9 DIFFERENT ADVISORS, MY DSTV IS PAID IN FULL THEY MADE A MISTAKE WITH MY ACCOUNT AND NOW THEY CUT MY DSTV. EVERY TIME I CALL THEY PUT ME ON HOLD FOR 30+ MINS AND THEN THEY CUT THE CALL, I CANT GET THROUGH TO A MANAGER TO SORT MY ACCOUNT OUT EITHER! THIS IS MY AIRTIME, MY TIME AND MY MONEY THAT IS GOING TO WASTE - NO ONE CAN HELP ME??? IS MULTICHOICE THAT USELESS? YOU WANT PAYMENT BUT CUT MY ACCOUNT AND NOW NOW ONE CAN HELP WITH THE REACTIVATION FOR A MISTAKE THAT IS ON THEIR SIDE!!!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Nov 2019, 14:35
Official
Hi Nicole Rust,

We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team 
NR
NICOLE R's update15 Nov 2019, 10:50
Reviewer Update
STILLLLLLLLLLL WAITING