AG
Anzet G
1 reviews | Active since Oct 2011
22 Aug 2015, 10:00
Worst Assistance ever
IT is with sadness that we have to complere a report on Hello perer:<br> 24/07- Services Disconnected, as per consultant/supervisor, Kgomotso of R797-10 emailed proof of payment through.<br> 25/07- Services Activated<br> 17/08- Services Disconnected, try calling call centre as consultant answers line gets cut. after various attempts Consultant Fipumelele tried to assist, I requested a supervisor, get informed they are all in meetings, holding on for more than 10min, I informed the consultant I will proceed to Hello Peter. Services gets activated. <br> 22/08- Services Deactivated, Consultant Mashamaite \tried to assist"requested a supervisor"
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Replies (1)DStv (MultiChoice)'s replyOfficial
01 Sept 2015, 16:06Hello Anzet88,
It is with great concern and regret we received your query about our service. We would like to apologise for your inconvenience.
Our records indicate that you have been assisted and your DStv Premium service is active. Your next payment is R695.56 due on 02 September 2015.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us using one of our touch points. Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
It is with great concern and regret we received your query about our service. We would like to apologise for your inconvenience.
Our records indicate that you have been assisted and your DStv Premium service is active. Your next payment is R695.56 due on 02 September 2015.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us using one of our touch points. Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply01 Sept 2015, 16:06
Official
Hello Anzet88,
It is with great concern and regret we received your query about our service. We would like to apologise for your inconvenience.
Our records indicate that you have been assisted and your DStv Premium service is active. Your next payment is R695.56 due on 02 September 2015.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us using one of our touch points. Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
It is with great concern and regret we received your query about our service. We would like to apologise for your inconvenience.
Our records indicate that you have been assisted and your DStv Premium service is active. Your next payment is R695.56 due on 02 September 2015.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us using one of our touch points. Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
