Worst and poor client experience ever

One of the most disappointing and worst experiences ever. I’ve spent close to 3 hours on the phone with my airtime and your agents that couldn’t help. What’s disappointing is that only one of the 3 was professional. I subscribed to DSTV streaming and paid, logged into my TV there was an error and called your people and the rest of disappointing. I WANT MY MONEY TODAY, that DSTV thing is overrated and extremely frustrating. Money goes off immediately but streaming doesn’t. I missed the entire game sitting in front of my TV talking to your people. If I could rate an experience as 0, that would be the most appropriate and accurate for my experience. I hate it and the fact that we lost also added to the pain.