AS
Arlene S

1 reviews | Active since Mar 2022

02 Mar 2022, 11:09

WORST AND MOST UNPROFESSIONAL SERVICE EVER

My husband have had endless issues with DSTV since we replaced our only decoder in 2021. For some reason, the broken unit was never taken off, so we are being charged for 2 decoders. They just take money off our account without ever answering our queries. On the 1st of Dec 2021, the subscription was cancelled after we had to keep on paying in ridiculous amounts. From 1 March 2022 we do not have DSTV viewing anymore, but this lot subtracted money again!!!!! I am laying charges at he police station for theft, as I had to dispute the bank transaction today. I will also be launching a word-of-mouth campaign to stop people from going through these unprofessional, uncalled for issues by subscribing to this company. They offer nothing new, except constant repeats of programmes. PS: my husband has been holding on for 16 minutes so far with no joy!!! It says a lot.

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Replies (1)
AS
Arlene S's update02 Mar 2022, 13:52
Reviewer Update
DSTV customer services

You have until 4pm today to answer the email sent to you, as well as to phone us to resolve this issue. If not, all the intents mentioned in my email will be enforced