Worse than the Worst

I renewed my subscription to DSTV at R1099.00 per month over 24months, which should include: A new Explora Ultra, a Premium Package, a Streaming Package, Catch-up, Disney plus and Showmax, 2 months ago. Since then my Showmax has not been working, but the debit orders are taken. I have phoned and sent emails until I am blue in the face! No SERVICE!!!!! They are willing to cancel my subscription by paying a cancellation fee which I refuse!!!! They are the WORST to deal with. They have already lost some 400,000 subscribers to streaming and are prepared to lose more!! I should NEVER had renewed my subscription!!! I will reverse my debit orders until they fix my Showmax!!! The agents that you speak to are just there for their pay!!!!!!!!!!