Worse Streaming Service in the World

Does DSTV ever get more than 1 star, which they probably don't even deserve (they are more like a blackhole)? I suspect that they have changed their streaming service devices in the last few weeks. Previously, we could stream without any problems on our Smart TV and a cellphone/laptop at the same time. You couldn't stream on a cellphone and laptop at the same time, as that was counted as two devices, but a Smart TV was not counted as a device. They seem to have changed this now, however. So, they have effectively reduced my services while still charging the same amount. What can we do? How do you take this on?