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mario.langeveld mario.langeveld

1 reviews | Active since Nov 2016

10 Nov 2016, 19:42

Worse service ever watch your account with theim

<p>We paid our account regular, we had a credit on our account of R200, their system automatically defaulted the account to the premium package, automatically leaving us in arrears, we spent hours on the phone trying to resolve this, regretfully unsuccessful, it seems that no one at dstv can explain *** is going on as the manager after 2 weeks still didn't come back with a explanation. Regretfully service like this seems to be the norm in S.A. Dstv worst service every

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Nov 2016, 07:48
Official

Dear Mario Langeveld

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Nov 2016, 09:56
Official

Good day Mario Langeveld

Thank you for bring this to our attention.

We are unable to locate your account with the information you supp****. Please provide us with your DSTV account number, ID number or your decoder and smart card number in order for us to assist you accordingly.

We await your responds.

Kind Regards

Rupert