Worse Service Ever

I do not think multichoice has any issues, we all know that most companies have experience backlogs or impact that made it difficult for customers to get to customer service.

I had the worse service from Euticah after I escalated that my tv shows no signal, after 18 minutes she joined the chat and advised that I should check if the cables are ok, I let went to check the cables and in less that seconds I was told I took time to reply and the chat will be ended and I can rate the service.

I am still shocked and out of signal even now and I just have to seat here and pay for what I do not get, never mind the guest I have here embarrassment is a better word for my situation right now.

I demand multichoice to give me a new explora decoder after this one is not working any more.

I will be sending this everyday till I get someone with authority and give me what I want.

Call me on ***