Worse service ever

I really don know where to start with this .I have been a loyal dstv subscriber for close to 10 years now and the last year and a half im getting the worse service ever. Can Dstv please tell me where on earth they got the idea to split my invoice into two .

Example my invoice would say 1500 due on the 25th , which today is the 26th I was only debited 800 and I receive a sms to say please make immediate payment to avoid being disconnected? Now can someone please explain to me I have budget for the full amount but they decide otherwise and now we get inconvienced in the process . I need to run to an outlet or go on the internet to make a payment as if I never had money. Calling the call centre is worse they cannot explain **** . Mind you in the process my mother gets disconnected when I call they connect again and charge me reconnection fee. All this **** is going on every month .

maybe I must just remove my account and join nextfix its not like im missing anything seeing that they repeat the same **** everyday .

I need this fixed now .