Worse service data not loaded again

Item: DStv (MultiChoice)
Rating: 1
Author: Lyvia K

You guys are really bunch **** i had issue last year with you actioning wrong discount one not loading data yet paid my compact plus internet recent was told matter resolved i then decided give you another chance paid amount my compact and internet up to today data not loaded once again you do doing samething you did before what type of service are you all you know and teach agents to do is say we escalated all the time no rectification i want my data loaded or I'm taking this ombudsman it's too much now

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

04 Apr 2024, 15:45

Hi Lyvia,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

DStv (MultiChoice)'s reply04 Apr 2024, 15:45

Official

Hi Lyvia,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Lyvia K's updateReviewer Update

05 Apr 2024, 16:31

The nerve of one of your hello Peter agents calling me to inform me data is loaded will work in an hour only find out it was a lie once more you deceiving me like im stupid she said it's loaded already yet now when I call in tell tell me about escalation for data be loaded why lie to me for what

Lyvia K's update05 Apr 2024, 16:31

Reviewer Update