WORSE SERVICE

How difficult is it to clear error codes. Since before 2 pm was on chat with Lerato who does not seem interest in chat and then whlith Nale who also ignores chat. Requested a surname from Nale who said he cannot give it, so we as clients can be chatting to ********** The best part is when I am told to call a installer whereas I am paying for a service and this is the horrible service one hets