NC
Noleen C
1 reviews | Active since Jan 2021
07 Jan 2021, 14:33
Worse experience ever
It's been almost a month that I am calling DStv for the new DStv Explore Ultra. The first one w as sent to the wrong installer with Noone calling me to find out if I got the sxplora I have been using my own airtime to track this thing but Noone has answeres went to there of fives in randburg was promised that I will have it by today but nothing sent an email to the person that was assisting me called twice yesterday where Nkosinathi and another lady was suppose to call me back but never I pay my DStv every month on time but when it's there turn there is no urgency the agents speak to you like they want to and they just shift the blame onto someone else. Can someone please help me.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
07 Jan 2021, 15:17Hi Noleen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Jan 2021, 15:17
Official
Hi Noleen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
NC
Noleen C's updateReviewer Update
07 Jan 2021, 19:55Sorry I missed your call please could you call me on another number ***.
Kind regards
Kind regards
NC
Noleen C's update07 Jan 2021, 19:55
Reviewer Update
Sorry I missed your call please could you call me on another number ***.
Kind regards
Kind regards
NC
Noleen C's updateReviewer Update
09 Jan 2021, 12:37Another week as gone pass and yet still hearing the same old thing as I have lost interest in DStv and there lies I am still awaiting my instalation from them just to hear again that they don't know where the device is.I am still awaiting for the line manager to call me and they haven't called this is how they treat there clients. I have been a paying client for many years and this is how they treat me.
Is there Noone that can assist me with DStv I need to take them further.
Is there Noone that can assist me with DStv I need to take them further.
NC
Noleen C's update09 Jan 2021, 12:37
Reviewer Update
Another week as gone pass and yet still hearing the same old thing as I have lost interest in DStv and there lies I am still awaiting my instalation from them just to hear again that they don't know where the device is.I am still awaiting for the line manager to call me and they haven't called this is how they treat there clients. I have been a paying client for many years and this is how they treat me.
Is there Noone that can assist me with DStv I need to take them further.
Is there Noone that can assist me with DStv I need to take them further.