Worse customer care service ever from Thembisa Makhosi

I called DStv Customer Call Centre and spoke to Thembisa Makhosi regarding a subscription query.

I have never felt so disrespected like this ever by someone who cannot even calculate a simple pro-rata rate.

When I inquired for a pro rata rate from her and could not do it, I asked to speak to someone that will assist as this was important for the reason of my call.

She put me on hold for about 40-45 min and never got back to me giving me clear mind that she did it deliberately to put me in my place.

This is the worse kind of a customer care service I have ever received, worse from a big company like DStv that do not think twice to close your subscription if you did not pay.

They employ *********** people like this lady probably to keep customers frustrasted and not get what they want.

Andile