Word Of Appreciation To Clement Mabuya

This posting is way overdue but i sincerely hope it does justice to a gem of an employee you have - Clement Mabuya<br> I have been struggling for 3 weeks regarding issues i have had with both of my decoders. For three weeks i have been told to reboot, remove smart card, remove LNB cable blaah blaah and the problem persists. I called numerous time and requested a senior to call me back and to no avail until i posted on Hellopeter. On the 15.03.2016 i got called by Clement by that time i was highly irate however he managed to calm me down and make me believe that Dstv actually do care about their clients. He allowed me to vent my frustration out on him of which i sincerely apologise for. He than took ownership of the matter and convinced me not to cancel or speak to a senior but to allow him time to help me and i got to say this was the most exceptional service i have ever experienced with DSTV. What stood out for me is that Clement made me feel like the only customer. He was patient, understanding, answered all my questions and set me at ease that he will resolve my issues. He was warm and passionate and truly displayed his willingness to provide me with awesome