wo**** service everpaid

Upgrade package to premium wo**** mistake ever paid extra for the passed three months yet they still telling me i owe them they owe me for not having to watch full package without being disconnected almost every because someone there dont know how to calculate...my dish still disconnected after forwarding my proof of payment 4 times....i hope the company know wht they have employed cause these people dont know what they are doing this is bad!!!