Wish there was alternative for DStv North Indian Bouquet

Hi,

I am an annual paying customer.

According to your call Centre I’m ought to have KNOWN that I have been in arrears and I should have KNOWN I needed to pay on or before 31 May 2018. Also, Multichoice don’t send out emails and I should have KNOWN that I need to log in to the website to download invoices and statements.

I decided to take your call centre advice and in logged in and to my amazement I found the below. Also I downloaded the statements for the last 3 months and I found the attach. I also took a screenshot of your transaction history from your website.

Your first communication, I received an SMS on 6 June 2018 stating I needed to pay R4105. I called into the call centre and I inquired about the annual discount and my annual discount from the previous year. Did not get a satisfactory answer. I inquired, when I attempted to pay at Pick n pay why it was stating owing R8000+.

The payment at our local Pick n Pay was unable to be process because the cashier attempted to put the full amount R4105.00 rather than break it up. which I found out after I left.

YOU HAVE SUSPENDED MY ACCOUNT ON 8 JUNE 2018 00h00 (probably). Literally one day after I had a conversation with your call centre staff.

God is my witness.

As in our culture we respect the wishes of our parents. The day my parents have a change in heart about Dstv Indian Bouquet or we relocate to another country. My last action with DStv will be to bring my 3 decoders to your N1 City Branch with a sledge hammer and crush those decoders into pieces. Pick up those broken parts put them in a box and personally hand deliver to the unfortunate staff member.

Thanking you in advance.