(WIFI)Ðata Allocation

I have paid for my monthly subscription including data and it's been two weeks being back and forth with your agents lying about loading data for me in the next 2-3 hours I'm even going on the third week.Today I was told by end of business today and that too has ended.what's irritating about this is that this is not the first time I have to fight for my monthly data allocation to be loaded should the month pass you'll never find them loading it twice to repay the one they did not load..If I don't pay on time Multichoice DSTV is quick to switch off my wifi and decoder but when I pay I don't see them rushing to ensure that I got my services that I pay for.