Wifi and dstv deal

I was applying for the wifi and dstv deal. Then I chatted to a agent and he told I need to update my account as it is not update. On the 9th of November Dstv indicated on email that I need to pay R213, before they proceed with my application. I paid it. Then I made follow up no response. I then chattered to an agent via watsapp. I was then told I need to Another R300 to proceed with the application. I am done with dstv they will literally **** to you on record and still want more money from you. This is not an ethical way of doing business and treating of consumers, I'm so disappointed.