RF
Ruaan F

1 reviews | Active since Nov 2016

12 Nov 2016, 17:32

Why Stream?

<p>I pay your insane fees every month because I travel a lot and rely on your streaming but recently it's just gone downhill. Your streaming works 4 out of 10 times and it's really frustrating when I have to search for other streaming sites when I pay for a service that isn't being delivered. </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Nov 2016, 08:06
Official

Dear Ruaan Ferreira

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Nov 2016, 10:46
Official

Good day Ruaan Ferreira

Please accept our sincerest apologies for any inconvenience you have experienced in this regard.

Our streaming service is only available in the country where your account is activated in. We have escalated your concerns regarding the functionality of our streaming service to the relevant department for urgent investigation.

Thank you for bring this matter to our attention.

Kind regards

Rupert

Best regards,