AM
Ann M
1 reviews | Active since Mar 2009
17 Oct 2023, 17:15
Why pay insurance
I am very disappointed at the fact that I have paid insurance @ Multichoice for years. The only problem is every time there is a problem with a decoder you get another broken one. I have changed decoders twice already in 2 months. I have now another one that does not record, no catch-up, no box office, nothing. maybe the best thing is to cancel subscription
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
17 Oct 2023, 17:28Hi Ann,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply17 Oct 2023, 17:28
Official
Hi Ann,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
AM
Ann M's updateReviewer Update
20 Oct 2023, 14:59I received a call from Danisile Sokhela on 18 October 2023. She promised that she will liaise with the insurance team and contact me back. To this date, I have not received any feedback from Multichoice. This really says a lot about their service and client retention. I am done!
AM
Ann M's update20 Oct 2023, 14:59
Reviewer Update
I received a call from Danisile Sokhela on 18 October 2023. She promised that she will liaise with the insurance team and contact me back. To this date, I have not received any feedback from Multichoice. This really says a lot about their service and client retention. I am done!