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Natalie F
1 reviews | Active since Sept 2020
30 Sept 2020, 14:54
Why pay double debit order if you make payment 4 days later?
Please explain to me why I have to pay double after I would like to make a payment 4 days later than my debit order date. Why do I have to pay double my debit order amount.
You think we are stupid! We can count.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
30 Sept 2020, 14:57Hi Natalie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 Sept 2020, 14:57
Official
Hi Natalie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Natalie F's updateReviewer Update
30 Sept 2020, 15:00I appreciate it...I currently contemplating - Do I pay or do I cancel? Please get back to me soon.
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Natalie F's update30 Sept 2020, 15:00
Reviewer Update
I appreciate it...I currently contemplating - Do I pay or do I cancel? Please get back to me soon.
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Natalie F's updateReviewer Update
30 Sept 2020, 20:20Thank you, your call centre staff should learn to tell customers that they will investigate and confirm first... Before being so adamant that customer is wrong
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Natalie F's update30 Sept 2020, 20:20
Reviewer Update
Thank you, your call centre staff should learn to tell customers that they will investigate and confirm first... Before being so adamant that customer is wrong