EZ
Elaine Z
1 reviews | Active since Dec 2011
11 Mar 2015, 09:26
Why no Mnet?
It is sad that Multichoice has decided to no longer offer Mnet as a stand alone package or to include it in more than one package. With the price increases, perhaps it is time to reconsider this so that many loyal customers can at least get some decent entertainment if they need to down grade. This entertainment monopoly is holding customers hostage!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
11 Mar 2015, 20:46Hello elainevz1,
We are sorry to hear that you are not happy with our service.
The availability of the channel is dependent on the carriage agreement in place. If a specific channel is not willing to have their channel added on a smaller bouquet or on its own, we are unfortunately not allowed to do so.
This is why M-Net is only available on digital on the Premium package.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We are sorry to hear that you are not happy with our service.
The availability of the channel is dependent on the carriage agreement in place. If a specific channel is not willing to have their channel added on a smaller bouquet or on its own, we are unfortunately not allowed to do so.
This is why M-Net is only available on digital on the Premium package.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,
DStv (MultiChoice)'s reply11 Mar 2015, 20:46
Official
Hello elainevz1,
We are sorry to hear that you are not happy with our service.
The availability of the channel is dependent on the carriage agreement in place. If a specific channel is not willing to have their channel added on a smaller bouquet or on its own, we are unfortunately not allowed to do so.
This is why M-Net is only available on digital on the Premium package.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We are sorry to hear that you are not happy with our service.
The availability of the channel is dependent on the carriage agreement in place. If a specific channel is not willing to have their channel added on a smaller bouquet or on its own, we are unfortunately not allowed to do so.
This is why M-Net is only available on digital on the Premium package.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,