Why must I pay for something I can't use?

<p>I haven't had signal for almost 2 weeks now due to bad weather. I called in for help. Was told to unplug everything, remove the smart card and restart. I did this a few times, still no signal. </p> <p>I would like to cancel my service. I called early this morning to arrange for this and was told that they can only do so at the end of March because my invoice date falls on the 26th and that I was supposed to call yesterday to cancel. Therefor, I would have to pay for dstv( even though I'm not using it) because I was supposed to call on the Sunday 26th to cancel my subscription. </p> <p>The lady I spoke to told me ever so nicely " Well, if you read your terms and conditions, you would know" I refuse to pay for something I'm not using. I would like my service to be cancelled with immediate effect. I will only pay for the month of Feb.</p>