Why do you keep sending sms's about payment?

Item: DStv (MultiChoice)
Rating: 2
Author: Estelle T

Why does Multichoice keep sending me sms's for payment when i already paid on 28 Nov?? And i have never missed a payment before either!! Please check your system before sending messages!

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

16 Dec 2015, 09:57

Hello clacton,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply16 Dec 2015, 09:57

Official