SR
SOS R

1 reviews | Active since Mar 2009

12 Sept 2016, 14:37

Why did I bother?

<p>I called you guys on Friday asking to have my details updated. I was promised that aomeone was going to attend to this request to remove my old name and should hear from them on Saturday. As expected, got no call or email confirming that. I just checked my profile and it is still showing both initials. So why did I even bother calling? </p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Sept 2016, 15:02
Official

Dear Tsamai

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Sept 2016, 16:12
Official

Dear Tsamai

Thank you for bringing this matter to our attention.

We have referred your enquiry to the relevant department for further assistance in updating your details. We will provide feedback as soon as your details has been updated.

Regards

Elna

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Sept 2016, 08:37
Official

Dear Tsamai

We confirm your details were successfully updated.

Thank you for your patience while we were resolving your query.

Regards

Elna

Best regards,