JM
Jeffrey M
1 reviews | Active since Jun 2020
12 Nov 2024, 08:59
Why debit if the subscription is canceled.
Can someone, at least from Showmax; attempt to explain to me WHY are you still debiting my account after I've canceled the subscription months ago. The worst thing is that your service doesn't have an option to cancel reoccurring debit payment. I guess this was done intentionally just so hold our account ransom.
URGENTLY delink my bank account number from your system. It's very annoying at this point.
I hate Showmax at this point.
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DStv (MultiChoice)'s replyOfficial
12 Nov 2024, 09:13Hi Jeffrey.
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you with the information or assistance you need as soon as possible. Should any further updates or details be required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you with the information or assistance you need as soon as possible. Should any further updates or details be required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply12 Nov 2024, 09:13
Official
Hi Jeffrey.
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you with the information or assistance you need as soon as possible. Should any further updates or details be required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you with the information or assistance you need as soon as possible. Should any further updates or details be required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team