Why charged for unused services???

Item: DStv (MultiChoice)
Rating: 1
Author: Duduzile M

I received an email saying I owe Multichoice R108 and I have been handed over. I don't use any of their services and the email stated I enjoyed their services hence I must pay. Account No: ***4 // SSDA. Why pay for something you didn't use????

Helpful (0)

Replies (3)

DStv (MultiChoice)'s replyOfficial

01 Aug 2024, 16:02

Hi Duduzile,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

DStv (MultiChoice)'s reply01 Aug 2024, 16:02

Official

Hi Duduzile,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Duduzile M's updateReviewer Update

05 Aug 2024, 11:12

Still no feedback! Why hand me over for an inactive account and ruin my credit score? This is why people are closing their account. Lies!

Duduzile M's update05 Aug 2024, 11:12

Reviewer Update

Still no feedback! Why hand me over for an inactive account and ruin my credit score? This is why people are closing their account. Lies!

DStv (MultiChoice)'s replyOfficial

06 Aug 2024, 14:22

Hi ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

DStv (MultiChoice)'s reply06 Aug 2024, 14:22

Official

Hi ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team