BD
Bruce D
1 reviews | Active since Feb 2011
19 Jan 2016, 16:33
Why change things if they work?
I have had an account with Multichoice for YEARS and the debit order has ALWAYS been going off my wife's bank account.and now that I'm interested in the new Explora decoder at R899.00 per month WITH installation I'm told by Lebo that I HAVE TO SET UP A D/O IN MY NAME. What utter b ull s hit? I wish to continue with my d/o EXACTLY the way it is with the new Explora deal. Don't tell me it can't be done because we have been doing it for YEARS without ANY problems.
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DStv (MultiChoice)'s replyOfficial
26 Jan 2016, 13:17Hello chilipip,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes
We have escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes
We have escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply26 Jan 2016, 13:17
Official
Hello chilipip,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes
We have escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies for the delayed response in this regard. We are currently experiencing high contact volumes
We have escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,