Why bother writing here they do not respond

<p>I was double debited for two decoders. I called in last week. No one called me. I was told someone would call me back same day. Called today again at 11.30. I was told someone would call me and there systems are down. My bank wasnt down when they took my money? Called again today at 3oclock. I was advised by a supervisor he would call me back. Still no phone call. I am in the service industry and this is the worst service ever. CAN SOMEONE CALL ME? </p>