WHY ARE YOU ROBBING US OF OUR HARD EARNED MONEY

I have been played by multichoice Dstv since February. Their contracts department contacted me on early February I forgot the exact date it was around the first week of February and sold me the explorer3 on price lock. They said I'm going to pay the R535 that I was already paying for 2 years and they give me the explora3. I asked them if indeed I'm going to pay nothing more they said yes and they won't lie because the call is recorded. I agreed because I was on price lock before and there is not going to be a change in the amount that I'm paying. I should have known its too good to be true. The decoder was delivered 2 days after the call and I was informed the installer will contact me in less than 72 hours to install.

Even today I'm still waiting for the installation and the amount that was agreed upon in all these months has changed, I have never paid the R535 that was agreed upon. I contacted them after the 72 hours they promised me the installation they never came, I contacted them again before month end February telling them I want to cancel they refused saying I'm on contract, The amount started at R583 then went to R598 now it's on R1002.00. I have tried to engage them on multiple channels but they always say they are escalating my matter. I don't want to block the debit order because it will mess up my credit profile and at the same time I don't afford these ridiculous amounts they are making me pay.. They sold me lies and I have asked them for the recording of our call as they said if I wanted it they will provide I've since been waiting.

If the recording of our call is not available it's simple it means I never took anything from them then it should be easy to cancel.

What does the Consumer protection act say with such big companies exploiting us consumers.

I do not want this exlpora and price lock of yours anymore because you are ***** I want to cancel everything with multichoice.. I can't pay R1000 for something I don't have.

Please cancel this whatever you call it since you are a bunch of ***** who are out there to rob us of our hard earned money.

I want proof of me agreeing to this contract, how did I agree, when did I agree and how much did we agree I'm going to pay.