Why are you evading my question ????
Please answer my initial question : why can't I get the discounted price that you are offering people that have cancelled their subscription ???? I do not want to see this response again:
Dear Mike Baines,
As advised the R699.00 offer was only targeted at ex-clients that cancelled their DStv subscriptions long ago. It’s a win back campaign to get customers to subscribe again.
Should you require further assistance, please do not hesitate to contact us send an email to ********** .
Kind regards
Edward.
DStv Hello Peter Team.
Dear Mike Baines,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Mike Baines,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Mike Baines,
The R699 offer was an offer targeted at DStv Premium customers who cancelled their DStv some time ago.
It’s a welcome back offer to give them an opportunity to see the newer content and benefits like Showmax and DStv Now they might have missed out on since they left DStv.
This is not a secret or unusual offer. Running win back, stay connected or join campaigns is a normal part of our, and any company’s, marketing activities. We make a range of offers for our customers on all of our DStv packages. We also offer previews of packages to our customers – recently we opened the DStv Family package to our DStv Access customers for a month.
That is the only reason why you do not currently qualify for this special.
We have given our DStv Premium customers complimentary event experiences at DStv Delicious, Katy Perry, Bryan Adams, Johnny Clegg, Joy of Jazz, Durban July and Bastille Festival; as well as complimentary sport experiences for international and local rugby, soccer and cricket. We also offer goodies such as retail vouchers and winter warmers.
And of course we’ll continue to provide our customers with special offers and special experiences, and to reward their loyalty.
Kind regards
Lungelo Mathela
Best regards,
Dear Mike Baines,
The R699 offer was an offer targeted at DStv Premium customers who cancelled their DStv some time ago.
It’s a welcome back offer to give them an opportunity to see the newer content and benefits like Showmax and DStv Now they might have missed out on since they left DStv.
This is not a secret or unusual offer. Running win back, stay connected or join campaigns is a normal part of our, and any company’s, marketing activities. We make a range of offers for our customers on all of our DStv packages. We also offer previews of packages to our customers – recently we opened the DStv Family package to our DStv Access customers for a month.
That is the only reason why you do not currently qualify for this special.
We have given our DStv Premium customers complimentary event experiences at DStv Delicious, Katy Perry, Bryan Adams, Johnny Clegg, Joy of Jazz, Durban July and Bastille Festival; as well as complimentary sport experiences for international and local rugby, soccer and cricket. We also offer goodies such as retail vouchers and winter warmers.
And of course we’ll continue to provide our customers with special offers and special experiences, and to reward their loyalty.
Kind regards
Lungelo Mathela
Best regards,