Who owns the MultiChoice, is it you Tshepang???

<p>I've recently been trying to get answers from the call centre, with no luck.</p> <p>Today i spoke to calm Gentleman Tshepo, who transfered the call to his Know it Supervisor, Tshepang.</p> <p> </p> <p>This Dude in Randburg somewhere feels like he owns the complany, even going as far as telling me that if i dont make the payment, he and his Team (assuming Technical Dept) will cut off my services.</p> <p> </p> <p>He lacks understanding since he was promoted to senior role, not attentively listing to me, and informing that he has resolved my enquiry without my satisfaction. what is resolution to a matter, 1 sided or what... he did not even say we have to agree to disagree, but.... he is being autocratic when i am a paying client who contributes to his monthly remuneration, and to his free DSTV nogal.</p> <p> </p> <p>i have had unresolved queries for 2months, 2months too long if you ask me.</p> <p> </p> <p>1. the app is rather useless if it failed to send me a confirmation whatever (email or SMS) stating my request was succsessful.</p> <p>2. i recieved an sms months back saying that my account was outstanding, when i had made payment 6 days prior to getting the sms. that is alarming and can be detremental to my health, in our current economic times to be told that you payment takes 7 days to reflect. why is that the case???</p> <p> </p>