Who cares!

So a month back I bought a Walka, set it up and arranged for service with Dstv. Everything worked like a charm until yesterday when my Walka went off line. Phoned the call centre to be told that there was money owing on an account for which a debit order had been set up not once but twice. When I pointed out that the problem was clearly on their side I could hear the collective shrug of who cares? No pay, no service, too bad. Not our problem. So I now need to call again to set up a debit order. How many more times? Oh yes and thanks Dstv that I missed not only the SA rugby world cup game but will miss the final. My Walka may not be more than a very small fish in your gigantic pond but if all the little fish died you wouldn't have much of a pond now would you?