AM
Alicia M
1 reviews | Active since Dec 2015
11 Dec 2015, 12:08
Who can help?
Is there anyone who can explain to me why the call centre consultants are so dam rude? The consultant as well as her team leader. All I wanted was an explanation as to why I cannot load a debit order. Both females I spoke to feel the need to speak over me when I'm explaining something and its darn rude and extremely unprofessional. Please can someone assist, someone with decorum and manners....
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Replies (1)
DStv (MultiChoice)'s replyOfficial
12 Dec 2015, 12:10Hello AliciaSM15,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply12 Dec 2015, 12:10
Official
Hello AliciaSM15,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,