RR
Rodney R

1 reviews | Active since Aug 2018

30 Jul 2024, 09:18

While streaming dstv...

While streaming dstv it would suddenly go oops and to close the app

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Jul 2024, 09:36
Official
Hi Rodney,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

RR
Rodney R's update30 Jul 2024, 10:08
Reviewer Update
App version 5.0.7 .
My other tv 5.0.8 .
No update for that tv to version 5.0.8.
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Jul 2024, 17:19
Official
Hi  Rodney,

Please clear your App cache and then try sign in and watch, should the issue persist you may try lowering the streaming quality when watching, you may select the settings icon, then lower the quality to see if the issue persists.

 Kind regards,
DStv: Hello Peter Team

Best regards,

RR
Rodney R's update31 Jul 2024, 09:22
Reviewer Update
Thanks . App streaming correctly